Since 2019, Charles has been offering customers an all-in-one operating system that brings e-commerce into chat apps and enables companies to sell products, send newsletters and engage with customers via chat (conversational commerce). The aim is to lead users to purchase through conversation. Intelligent voice control and artificial intelligence are increasingly playing a role in conversational commerce.
Charles will use the new funds to further expand its goal of becoming the leading conversational commerce platform for brands and businesses in Europe.
Hogan Lovells previously advised Charles through the seed financing round and also advised on all legal issues in the Series A financing.
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