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Home » Blog » “But the Insurance Company Seems So Nice”: Tactics Adjusters Use and Why You Need an Advocate
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“But the Insurance Company Seems So Nice”: Tactics Adjusters Use and Why You Need an Advocate

By Legal Desire 7 Min Read
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In the immediate aftermath of a car accident, you’re likely dealing with a whirlwind of emotions and logistical concerns. A call from the insurance adjuster, expressing concern and a desire to help, might feel like a lifeline amid the chaos. It’s important to remember that while adjusters often seem warm and empathetic, their primary responsibility lies with their employer – the insurance company. Their goal is to minimize the amount the company pays out for your claim. Understanding this dynamic is crucial to protecting your right to fair compensation. 

Contents
Tactics Designed to Undermine Your ClaimWhere a Personal Injury Attorney Levels the Playing FieldExamples of How an Attorney Makes a DifferenceConclusion

Don’t be fooled by a friendly demeanor or promises of a quick resolution. The insurance company has teams of lawyers and experts on its side, working to limit their financial liability. Shouldn’t you have someone in your corner fighting just as hard for you?

Tactics Designed to Undermine Your Claim

An adjuster might request to take a recorded statement shortly after the accident, assuring you it’s just to “get all the facts straight”. While this seems harmless, remember that you may still be in shock, on pain medication, or just struggling to clearly remember details. Words spoken in those early moments can be dissected and even taken out of context later to shift blame in the insurance company’s favor.

Insurance companies have a playbook for downplaying the severity of your injuries. Terms like “soft tissue injuries” make things sound temporary, when in reality, whiplash, sprains, and even seemingly minor bruising can have lingering consequences. They may minimize your need for specialized testing or ongoing treatment. The less serious your injuries appear on paper, the less they’ll offer in a settlement.

Don’t be pressured into a quick resolution. Adjusters often try to rush the process, emphasizing a fast payout. The whole process can feel intimidating and complex. Remember, auto accident law firms exist specifically to guide people in your situation. Most offer free consultations, allowing you to have your questions answered and understand your options.

Where a Personal Injury Attorney Levels the Playing Field

When you’re dealing with the aftermath of a car accident, the last thing you need is to try and decipher complicated insurance jargon and legal complexities. A personal injury attorney steps in as your advocate, bringing a deep understanding of how insurance companies calculate settlements. They won’t be swayed by offers that sound good to the layperson, but in reality, fall shamefully short. They can consult with medical experts to get a clear picture of your potential long-term needs and factor the lost wages into the true financial toll of your injuries.

A personal injury attorney Queens assumes the responsibility of navigating the bureaucratic labyrinth of paperwork, deadlines, and medical record requests associated with a car accident claim. This frees you up to focus on what matters most – your recovery. They’ll gather the necessary police reports, document damage to your vehicle, and communicate with all of the involved parties on your behalf.

Insurance companies know that an individual without legal representation is more likely to be intimidated by the process or pressured into accepting an unfair settlement. When you have an attorney representing you, it sends a clear message: you understand your rights and won’t back down. This alone can lead to a drastically different approach from the insurance company, with negotiations often starting from a place of greater fairness.

Examples of How an Attorney Makes a Difference

Let’s model a situation: an adjuster offers a settlement in the days after your accident. It sounds like a decent sum, but you’re still in pain and unsure of the long road ahead. Without a lawyer, you might accept, only to need surgery months later – surgery your payout can’t cover. A lawyer would have advised against signing anything until the true scope of your injuries and their financial impact became clear.

In another scenario, the insurance company denies your claim outright, citing a minor detail in the police report or a supposed loophole in your policy. Alone, you might feel defeated, unaware that you have the right to challenge the ruling. An experienced attorney can file a thorough appeal, often reversing the denial and getting your claim back on track.

Sometimes, the most profound impact a lawyer has isn’t about the final settlement amount, but about ensuring you’re being taken seriously. If you feel dismissed by doctors, your pain minimized as the adjuster pushes for a quick payout, a lawyer steps in. They can connect you with specialists who meticulously document your injuries and how they disrupt your life. This robust evidence gives you far more leverage when negotiating, resulting in a settlement that truly reflects what you’ve endured.

Conclusion

Remember, insurance adjusters, no matter how genuinely kind they may seem, work for the insurance company. Their priority is minimizing payouts, not ensuring you receive every penny you deserve. It’s easy to be lulled into a false sense of security by a friendly voice and promises of quick resolutions. But the insurance company has a team of experts working to protect their bottom line. Shouldn’t you have someone fighting just as hard for you?

If you’ve been injured in a car accident, don’t navigate the complicated legal landscape alone.  Don’t hesitate to seek out qualified accident attorneys NY.  Most offer free consultations, allowing you to learn about your rights and potential options without any financial risk.  Arming yourself with knowledge empowers you to make informed choices.  Don’t be pressured by insurance company tactics or let fear of the unknown prevent you from getting the full compensation to which you may be entitled.

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Legal Desire April 5, 2024
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